Binswanger Glass at 3443 North 1st Street, Abilene

Reviews

• Rod Crosser

  Dec 26, 2017
  ★ ☆ ☆ ☆ ☆
  I used Binswanger to remodel my home on Tamarisk. Jason and Ronnie are great!
  Ronnie did a perfect job on Tamarisk and Jason the manager is extremely personable. The job on Elmwood took a little more deligence, but Binswanger did not give up on that job, but kept at it until it was right on the money. I would recommend this company to anyone wanting mirror work in their residence. Even when a mirror cracked on Tamarisk, Jason was right there and it was replaced at their expense. I like to make friends with vendors and these are all great people.
  There is a significant TURN of events that has altered my impression of this company. Two employees going manic on you . Which goes to a real problem today. Narssicism. No one is listening to anyone. Most are in their head talking to themselves and accusing venting deep seated anger, stress and adrenal fatigue. These can be for the most part really great people.until this personality snap occurs.. Make sure you are not on the other end of this verbal abuse.. This is what it really is. and it shows up now in what you would expect to be a safe professional business.. Narcissism is becoming epidemic and shows up on any level. You are no longer a client. You are one accused of wrong doings and even if you did not do anything at all, you will not convince the person accusing you. I actually sat there in the store manager's office with the door closed he began ripping me to shreds and then telling me to not go around calling the employees bad mouthing the female rep. I was mortified.. Split personality. Either an adult with an 8 year old maturation level is shredding me or that is the standard in the office. There seems to be one bad apple in the office and that one had no professional communication skills. Probably what got the one with professional skills fired recently. They are really arguing with themselves in their own minds creating events that are in the negative toward you. They cannot hear you , they cannot listen. and there is no reason nor an apology when this narcissim is engaged. It could be called dumb. In some cases it can become a gang event.and a gang event is two people or more anywhere. I was actually thrown out of the store by the store manager while he was yelling at me with his eyes closed.. I was worried that he was going to have a heart attack. Imagine what customers were going through and myself witnessing this adult. I didn't take it personally. You cannot let any of that energy seep in. This is why someone being victimized on a public street may not receive help from passers by. They go numb and engage a level of shock. I worked with the store manager successfully for 3 years until their female receptionist went phone line.bezerk this morning. She was not listening to me at all and was talking in a hyper state. The employees of the company themselves who have witnessed or been apart of these events numb out. No joy, seldom a smile. They have also become completely fatigued and have stopped caring. Residentially I have spent well into the twenty thousand dollar range with Binswanger in Abiline and have paid them in full. This event was pretty sickening especially with customers in the store witnessing the event. Customers don't know what to feel and stand there just in a gaze. Obviously I doubt very seriously if I will ever step foot in that particular location again although I really liked the people. It's a Damaged Atmosphere. I have learned from this experience not to stay too long with a service vendor. You may think you know who they are, but believe me you don't. Don't get personal. They will use everything against you when that personality shift hits. That is what narcissism is.. If a lower level office clerk or a store manager starts accusing you turn around and walk away or hang up. On a side note the shop workers are excellent.. Yolanda is a kind spirit. They do their work. No favors or gratuities. They will use them against you and remember you have legal rights against victimization. .

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